Can't connect to tardigrade

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ergazerth
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Can't connect to tardigrade

#1 Post by ergazerth » 2021-01-20 14:51

Version 3.52.2, Win64.

Create access grant like https://documentation.tardigrade.io/get ... cess-grant

Setup at Filezilla, hit connect:

Code: Select all

Status:	Connecting to europe-west-1.tardigrade.io...
Status:	Retrieving directory listing of "/"...
Command:	list "/"
Error:	failed to parse access: uplink: api key format error: invalid macaroon version
Error:	Failed to retrieve directory listing

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boco
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Location: Germany

Re: Can't connect to tardigrade

#2 Post by boco » 2021-01-20 21:43

Edit: Post retracted, Tardigrade is in Free.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

ergazerth
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Joined: 2021-01-20 14:46

Re: Can't connect to tardigrade

#3 Post by ergazerth » 2021-01-21 09:04

Why is this a pro issue?

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boco
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Re: Can't connect to tardigrade

#4 Post by boco » 2021-01-21 20:02

Corrected my post, got it mixed up with the many people posting Pro issues (cloud providers) in the Free forum.

No Tardigrade here, need to wait for the dev.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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botg
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Re: Can't connect to tardigrade

#5 Post by botg » 2021-01-22 12:45

I've forwarded your problem report.

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Sheepa
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Re: Can't connect to tardigrade

#6 Post by Sheepa » 2021-02-04 20:57

I spent two hours solving exactly the same problem. Does anyone have a solution? Or is it not known yet? :? :(

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botg
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Re: Can't connect to tardigrade

#7 Post by botg » 2021-02-04 23:56

They needlessly changed their web interface. You now need to create an API key using their command-line interface.

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Sheepa
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Re: Can't connect to tardigrade

#8 Post by Sheepa » 2021-02-06 14:53

I've talked to the authors of Tardigrade, and they told me to either do it via the CLI command line, or wait for the FileZilla update, which will solve this. I've tried to do it trough CLI, but this way is too technical for me, I'm a 3D graphic designer, not a coder, so I guess I'll have to wait for this issue to be resolved in some FileZilla update. Damn...
Alexey
The FileZilla always takes an API key as a configuration parameter, so nothing has changed too much - we still have a legacy token generation.
We cannot really control the speed of development in a third party products. The new version should be able to consume an access grants too, but seems it’s delayed.

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Sheepa
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Re: Can't connect to tardigrade

#9 Post by Sheepa » 2021-02-25 08:50

I would like to ask if there is any estimate of the approximate date when the FZ update could be out that will change this, please. Thank you for the tip. 8)

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