Rootsweb have now changed to requiring SFTP.
I've been using Filezilla for at least 10 years. Most logins are failing now including mine which I haven't been able to sort out, with the following error:
"Response: fzSftp started, protocol_version=8
Command: open "parrottandbell@sitesuser.rootsweb.com" 22
Command: Pass: ***********
Error: Authentication failed.
Error: Critical error: Could not connect to server"
All the usuals I've checked - pwd, user, spaces etc. Changed passwords thru Rootsweb. No help. I believe their server may be at fault but I'm no expert.
Many thanks for any answers that I can use and pass on.
Bryan
SFTP logins failing sitesuser.rootsweb.com
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SFTP logins failing sitesuser.rootsweb.com
Last edited by botg on 2018-08-01 05:44, edited 2 times in total.
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Re: SFTP logins failing sitesuser.rootsweb.com
Please double-check your login credentials, watch our for character case and leading/trailing whitespace. Contact your server administrator or server hosting provider for assistance if the issue persists.
Re: SFTP logins failing sitesuser.rootsweb.com
Rootsweb have confirmed that their password system was at fault.
Thank you.
Thank you.
Re: SFTP logins failing sitesuser.rootsweb.com
Can you provide more information regarding what was wrong with the Rootsweb password system? I am having the same issue... I have tried changing my password on the Rootsweb site, and the change appears to "take", but I am unable to login to my hosted site.
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Re: SFTP logins failing sitesuser.rootsweb.com
is this still happening. I am still having issues... and this is dated 2018 and I can get thru to anyone