Critical file transfer error when transferring to root
Moderator: Project members
-
- 500 Command not understood
- Posts: 4
- Joined: 2023-03-17 18:35
- First name: Bob
- Last name: Sullivan
Critical file transfer error when transferring to root
I can connect properly to the server and I can transfer to, for example, the www directory but if I select the root directory (/) I cannot transfer any files. I get a critical file transfer error followed by 'Could not read from socket: ECONNRESET ...' Is there a setting somewhere I'm missing? Thank you!
Re: Critical file transfer error when transferring to root
Please post a complete log of a transfer attempt.
-
- 500 Command not understood
- Posts: 4
- Joined: 2023-03-17 18:35
- First name: Bob
- Last name: Sullivan
Re: Critical file transfer error when transferring to root
Here is what I see when attempting to transfer the file "100V-437-restore.htm into the root directory.
If I select another directory the transfer is fine. Thanks, Bob.
Status: Starting upload of /Users/bobs/Desktop/isquare-website/personal_pages/100V-437-restore.htm
Command: CWD /
Response: 250 CWD command successful.
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE A
Response: 200 Type set to A.
Command: PASV
Response: 227 Entering Passive Mode (209,17,116,2,254,240).
Command: STOR 100V-437-restore.htm
Response: 550 Access is denied.
Error: Critical file transfer error
If I select another directory the transfer is fine. Thanks, Bob.
Status: Starting upload of /Users/bobs/Desktop/isquare-website/personal_pages/100V-437-restore.htm
Command: CWD /
Response: 250 CWD command successful.
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE A
Response: 200 Type set to A.
Command: PASV
Response: 227 Entering Passive Mode (209,17,116,2,254,240).
Command: STOR 100V-437-restore.htm
Response: 550 Access is denied.
Error: Critical file transfer error
Re: Critical file transfer error when transferring to root
You don't have Write permissions for this directory. If there is a www subdirectory, chances are high that this is your website root, and everything has to go inside it.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
-
- 500 Command not understood
- Posts: 4
- Joined: 2023-03-17 18:35
- First name: Bob
- Last name: Sullivan
Re: Critical file transfer error when transferring to root
Thanks! How can I change permissions? Does my domain provider (NSI) have to do it?
Re: Critical file transfer error when transferring to root
Yes, they have to do it. Either that, or they will explain to you why you don't have access (in case this is intentional).Does my domain provider (NSI) have to do it?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
-
- 500 Command not understood
- Posts: 4
- Joined: 2023-03-17 18:35
- First name: Bob
- Last name: Sullivan
Re: Critical file transfer error when transferring to root
Got it and thanks for taking the time to answer my queries. Bob