Can't download files

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
nhalter
504 Command not implemented
Posts: 6
Joined: 2009-11-24 13:56
First name: Nikolaus
Last name: Halter

Can't download files

#1 Post by nhalter » 2009-11-24 14:06

I've never had any problems with FileZilla on XP, but just switched to Windows 7 and can't download or upload files from FileZilla.

I have the most recent version of FileZilla.

Any tips on how to remedy this?

User avatar
boco
Contributor
Posts: 26913
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't download files

#2 Post by boco » 2009-11-24 15:14

Do you have Windows Firewall activated? It is now more advanced and can block outgoing connections.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

nhalter
504 Command not implemented
Posts: 6
Joined: 2009-11-24 13:56
First name: Nikolaus
Last name: Halter

Re: Can't download files

#3 Post by nhalter » 2009-11-24 15:21

I have Kaspersky internet security and added FileZilla as a trusted connection, so there shouldn't be any restrictions as far as that goes.

nhalter
504 Command not implemented
Posts: 6
Joined: 2009-11-24 13:56
First name: Nikolaus
Last name: Halter

Re: Can't download files

#4 Post by nhalter » 2009-11-24 15:29

And Windows firewall is not activated, to answer your question specifically.

User avatar
boco
Contributor
Posts: 26913
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't download files

#5 Post by boco » 2009-11-24 15:42

can't download or upload files from FileZilla
But you can connect and list files etc.?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

nhalter
504 Command not implemented
Posts: 6
Joined: 2009-11-24 13:56
First name: Nikolaus
Last name: Halter

Re: Can't download files

#6 Post by nhalter » 2009-11-24 15:52

Yes, I see the list of files available, but the 'download' and 'add files to queue' buttons are in gray and can't be clicked.

User avatar
botg
Site Admin
Posts: 35509
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Can't download files

#7 Post by botg » 2009-11-24 21:27

Look at where you are trying to download to and you'll get an epiphany.

User avatar
boco
Contributor
Posts: 26913
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't download files

#8 Post by boco » 2009-11-24 23:10

You must point the local side to an actual, physical directory.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

nhalter
504 Command not implemented
Posts: 6
Joined: 2009-11-24 13:56
First name: Nikolaus
Last name: Halter

Re: Can't download files

#9 Post by nhalter » 2009-11-24 23:14

That makes sense. Where in FileZilla can I set the folder into which the files download? It always used to automatically go to My Documents, but there's nothing there.

User avatar
boco
Contributor
Posts: 26913
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't download files

#10 Post by boco » 2009-11-24 23:26

Where in FileZilla can I set the folder into which the files download?
Err, on the left (local) side? Note: On Windows 7, 'Documents and Settings' is not an actual directory, but a Junction. Please use the 'C:\Users' directory.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

nhalter
504 Command not implemented
Posts: 6
Joined: 2009-11-24 13:56
First name: Nikolaus
Last name: Halter

Re: Can't download files

#11 Post by nhalter » 2009-11-24 23:43

Duh, thanks. Problem solved.

Post Reply