530 Login incorrect

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
GenGF
500 Command not understood
Posts: 4
Joined: 2010-10-11 13:33

530 Login incorrect

#1 Post by GenGF » 2010-10-11 13:45

Code: Select all

Status:    Resolving address of holland.therianfleet.nl
Status:    Connecting to 83.137.194.97:21...
Status:    Connection established, waiting for welcome message...
Response:    220 ProFTPD 1.2.10 Server (ProFTPD) [83.137.194.97]
Command:    USER Mikal.Hammarskjold@therianfleet.nl
Response:    331 Password required for Mikal.Hammarskjold@therianfleet.nl.
Command:    PASS ************
Response:    530 Login incorrect.
Error:    Critical error
Error:    Could not connect to server
Ok, I already checked the server, the network configuration wizard and everything like that.
Here's the situation:

A friend of mine asked me to do the server management of his site. Since I'ts been a while since I did stuff like that, I agreed for keeping myself fresh. Now, I need to update a few files, so I reinstalled FileZilla. However, for some reason FileZilla can't log me in.

I'm running in passive mode, not knowing the correct port number. It shouldn't be the problem, since it states the login is incorrect. Checked the username/pass multiple times, still able to log in the server controls by browser.

Who has the answer which enables me to use the client again?

User avatar
boco
Contributor
Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: 530 Login incorrect

#2 Post by boco » 2010-10-11 18:14

The username is case-sensitive. Do you enter it differently in the browser? Note that most of the time usernames are written in pure lowercase (no capitalization).
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

GenGF
500 Command not understood
Posts: 4
Joined: 2010-10-11 13:33

Re: 530 Login incorrect

#3 Post by GenGF » 2010-10-11 23:48

@ boco:
Browser accepts both, FileZilla neither.

User avatar
boco
Contributor
Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: 530 Login incorrect

#4 Post by boco » 2010-10-12 04:59

Then it's the password. Are there any ''unusual'' chars in it?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

GenGF
500 Command not understood
Posts: 4
Joined: 2010-10-11 13:33

Re: 530 Login incorrect

#5 Post by GenGF » 2010-10-13 19:31

Just letters and numbers, so the password shouldn't be the problem either.
It's starting to get annoying, since it delays the update pretty much.

User avatar
botg
Site Admin
Posts: 35558
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: 530 Login incorrect

#6 Post by botg » 2010-10-13 21:12

Something must have been entered differently if it works in your browser but not in FileZilla.

GenGF
500 Command not understood
Posts: 4
Joined: 2010-10-11 13:33

Re: 530 Login incorrect

#7 Post by GenGF » 2010-10-13 22:44

@botg:
Checked and double-checked that already, tried it again today, still no access by FTP.
When entering exactly the same username and password, I only get access by browser.

Guess there is something wrong with the configuration, but what?

Network configuration test:

Code: Select all

Connecting to probe.filezilla-project.org
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.3.4.1
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP 87.208.135.140 ih-cai-bdf-bea
Response: 200 OK
PREP 1780
Response: 200 Using port 1780, data token 468516016
PORT 87,208,135,140,6,244
Connection lost
Connection closed

User avatar
botg
Site Admin
Posts: 35558
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: 530 Login incorrect

#8 Post by botg » 2010-10-14 06:11

Wrong or mistyped host, username and/or password.

napafloyd
500 Command not understood
Posts: 1
Joined: 2010-10-21 14:50
First name: Floyd
Last name: Skoubo

Re: 530 Login incorrect

#9 Post by napafloyd » 2010-10-21 15:17

Trying to do initial installition...

Accepts username....

get..

530 Login authentication failed
Error: Critical error
Error: Could not connect to server authentication failed
Using PW I use with my provider...

Left port blank, 21 and 42 to no avail.. what to use for the port ?

What am I doing wrong?

Floyd

User avatar
boco
Contributor
Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: 530 Login incorrect

#10 Post by boco » 2010-10-21 16:13

See botg's reply above. The username is usually accepted, even if it's incorrect, to prevent account-guessing. If you don't know the correct login-data, contact your hoster.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

Post Reply