Can't get past Initializing TLS

[kmc239]

I'm not sure why it won't get past initializing TLS. I haven't used FZ for a couple weeks, but I don't think I saw this error before. Trying to setup wordpress and I'm stuck.

Status: Resolving address of ftp.kyleclegg.com
Status: Connecting to 204.93.183.28:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 2 of 200 allowed.
Response: 220-Local time is now 22:22. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Error: Connection timed out
Error: Could not connect to server

[botg]

From here I can get past the TLS handshake. It appears that some firewall on your end of the connection is interfering with FileZilla. Try uninstalling all firewalls, does that make any difference?

[kmc239]

Hmm... it might, I'm trying from my work network. Let me try that and try from home and see...

[kmc239]

Yep, work firewalls. I'll remember to disable firewalls when using filezilla at work from now on. Thanks!

[ltansey]

Hi to all at the forum. I've just spotted this thread whilst researching an identical problem and I was wondering if anyone could tell me what ports/protocols need to be opened (if any) in addition to the usual ports in order for the TLS handshake to succeed? If it helps then below is the connection log showing the failed connection attempt.

2828 3 Status: Resolving address of ftp.stendellionltd.com
2828 3 Status: Connecting to w.x.y.z:21...
2828 3 Status: Connection established, waiting for welcome message...
2828 3 Trace: CFtpControlSocket::OnReceive()
2828 3 Response: 220 (vsFTPd 2.2.2)
2828 3 Trace: CFtpControlSocket::SendNextCommand()
2828 3 Command: AUTH TLS
2828 3 Trace: CFtpControlSocket::OnReceive()
2828 3 Response: 234 Proceed with negotiation.
2828 3 Status: Initializing TLS...
2828 3 Trace: CTlsSocket::Handshake()
2828 3 Trace: CTlsSocket::ContinueHandshake()
2828 3 Trace: CTlsSocket::ContinueHandshake()
2828 3 Error: Connection timed out
2828 3 Trace: CFtpControlSocket::ResetOperation(2114)
2828 3 Trace: CControlSocket::ResetOperation(2114)
2828 3 Error: Could not connect to server
2828 3 Status: Waiting to retry...

Many thanks,

[boco]

If you use Passive mode to connect to the server, FileZilla will only need to make outgoing connections on arbitrary ports. No incoming ports have to be configured.

You seem to be stopped by a firewall.

[ltansey]

Thanks for the feedback. Our sysadmins are looking into it now.

[billhiggs]

I am having a similar problem my file uploads to site like fileserve etc get to 100% and just start over, I have disabled my router firewall and my software firewall, but the problem still persists.

What can I try?

[botg]

I am having a similar problem my file uploads to site like fileserve etc get to 100% and just start over, I have disabled my router firewall and my software firewall, but the problem still persists.

What can I try?

Sorry, but how is that in any way similar to not being able to initialize TLS?