I upgraded to newest version, now get folder empty when trying to access server. I know the folder is not empty, this is my web site files, and the web site works.
Any ideas?
folder empty
Moderator: Project members
Re: folder empty
Check if there are filename filters enabled.
From which version did you update?
From which version did you update?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
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jcwp
- 504 Command not implemented
- Posts: 7
- Joined: 2011-06-11 14:14
- First name: John
- Last name: Carlisle
- Location: Louisiana
Re: folder empty
No file name filters active. I'm not sure of the last version number.
Unfortunately filezilla did an auto overwrite or uninstall of the prior version.
Unfortunately filezilla did an auto overwrite or uninstall of the prior version.
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jcwp
- 504 Command not implemented
- Posts: 7
- Joined: 2011-06-11 14:14
- First name: John
- Last name: Carlisle
- Location: Louisiana
Re: folder empty
I am also getting the following:
Command: LIST
Response: 150 Opening BINARY mode data connection.
Response: 550 Data channel timed out.
Error: Failed to retrieve directory listing
Command: LIST
Response: 150 Opening BINARY mode data connection.
Response: 550 Data channel timed out.
Error: Failed to retrieve directory listing
Re: folder empty
That's the problem. FileZilla cannot display a listing because it didn't receive one from the server.Response: 550 Data channel timed out.
Error: Failed to retrieve directory listing
Please test your server at https://ftptest.net/ - does it come up with the same error?
If yes, it's a server problem and you have to contact the server administrator.
If no, your firewall decided to block FileZilla after the update and you have to redo the exception rules for it.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
-
jcwp
- 504 Command not implemented
- Posts: 7
- Joined: 2011-06-11 14:14
- First name: John
- Last name: Carlisle
- Location: Louisiana
Re: folder empty
fire wall not blocking, filezilla indicates I am connected.
Now get this message:
227 Entering Passive Mode (63,247,193,164,228,77).
Command: LIST
Response: 150 Opening BINARY mode data connection.
Response: 550 Data channel timed out.
Error: Failed to retrieve directory listing
Error: Disconnected from server: ECONNABORTED - Connection aborted
Filezilla still indicates I am connected to server.
Now get this message:
227 Entering Passive Mode (63,247,193,164,228,77).
Command: LIST
Response: 150 Opening BINARY mode data connection.
Response: 550 Data channel timed out.
Error: Failed to retrieve directory listing
Error: Disconnected from server: ECONNABORTED - Connection aborted
Filezilla still indicates I am connected to server.
Last edited by jcwp on 2011-06-11 22:03, edited 1 time in total.
Re: folder empty
Would you please test the server? While the initial connection did succeed, the data ports seem to be blocked.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
-
jcwp
- 504 Command not implemented
- Posts: 7
- Joined: 2011-06-11 14:14
- First name: John
- Last name: Carlisle
- Location: Louisiana
Re: folder empty
Thank you for your help on this.
Tried server test, it indicated a timeout problem.
My firewall is turned off.
Tried server test, it indicated a timeout problem.
My firewall is turned off.
Re: folder empty
So if the server test fails, too, it means the server is b0rked. You need to contact the server administrator so he/she can fix the server side.
As a temporary workaround, you may have success connecting in Active mode.
As a temporary workaround, you may have success connecting in Active mode.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
-
jcwp
- 504 Command not implemented
- Posts: 7
- Joined: 2011-06-11 14:14
- First name: John
- Last name: Carlisle
- Location: Louisiana
Re: folder empty
Thanks for your help. I will try to contact someone at the server side.
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jcwp
- 504 Command not implemented
- Posts: 7
- Joined: 2011-06-11 14:14
- First name: John
- Last name: Carlisle
- Location: Louisiana
Re: folder empty
OK, tried active mode and I am IN! I tried this earlier with no success; but, now it is working.
Also, the server was maintained by a friend of mine in the IT business. The server was at a "colo" site. My problem started when my friend had a heart attack and died! I have no actual information on who houses the server or how to contact them. His business partner did not even have the password for this server.
Anyway, thank you very much for your patience in working with me.
Also, the server was maintained by a friend of mine in the IT business. The server was at a "colo" site. My problem started when my friend had a heart attack and died! I have no actual information on who houses the server or how to contact them. His business partner did not even have the password for this server.
Anyway, thank you very much for your patience in working with me.
Re: folder empty
Two options:
a) Do a whois on the server's IP address. It will say who the IP address is assigned to. With a good chance it is the hosting company.
b) Do a traceroute on the server's IP address. The second-last hop of the trace will likely have a hostname that identifies the hosting company.
Once you know the hosting company, you can contact them and inquire about the server.
a) Do a whois on the server's IP address. It will say who the IP address is assigned to. With a good chance it is the hosting company.
b) Do a traceroute on the server's IP address. The second-last hop of the trace will likely have a hostname that identifies the hosting company.
Once you know the hosting company, you can contact them and inquire about the server.