530 Error - Cannot connect to a server to upload by FTP

[ibedesign]

Hi All,

I have been using filezilla only for about 6 months or so, and I have uploaded 2 websites to date to two different hosts.

I am currently working on a 3rd website and have uploaded most of it to a new host using filezilla 2 days ago.

Since yesterday I have been trying to re-connect to same server to upload additional files, and revisions but I keep getting
the following error message.....

530 Error - Cannot connect to a server to upload by FTP

I am on a Windows 7 Home Premium laptop.
I am using wireless modem Huawei E585....don't know if that makes a big difference?

I have tried alternatively to use Windows IIS, Bitkinex but same failure.

I have tried with Windows Firewall completely turned off but same failure.

I have downloaded and installed Filezilla server in addition to Filezilla Client, but am I not really sure where to begin with the Filezilla server.

I am not very experienced with FTP and IPP issues, I am a designer, not a technical expert really.
I have looked at many forums and read as much advice as possible and tried to follow the advice as best I can,
but I have had no success, trying many different settings for the filezilla connection etc.

I am a little tied up in knots at this stage.

Can anyone help me work through this, it would be much appreciated...

The website I am trying to upload is at ftp://enfieldps.ie, and the username is: enfieldftp password: I have correct password

I do not have full access to the host server for website, only FTP access.

The server administrator has been able to connect using above details this morning without problem,
so it seems to be something at my end..

Thanks,

Iosaf

[ibedesign]

(I should note: that it was with Filezilla that I was successfully connecting and uploading website files up until yesterday.)

[ibedesign]

I have also opened my port 21 in windows firewall as recommended elsewhere, tried passive settings with my IP address entered if active fall-back required and 50000 & 50010 search range.....

...still no success!

[boco]

Code: Select all

530 Error - Cannot connect to a server to upload by FTP

That's an error on the server side, so you must contact server support.

[ibedesign]

Thanks Boco for your response.

Do you think it is possible that their server firewall may have looked at my connections as an attack, I wonder?

If so what would they need to do at there end to allow me access again? Do they have a way of changing there settings to allow my IP specifically?

I am asking this in general, as when I contacted the server administrator he didn't seem to sure what wopuld cause my problem with access at all,
so it would be great to be able to suggest what he could do or look at...

Thanks,

Iosaf

[boco]

Do you think it is possible that their server firewall may have looked at my connections as an attack, I wonder?

No, it looks more like a technical problem or an unavailable service to me. But since codes starting with 5xy mean ''Permanent error'' it will not resolve itself. That's why I recommended to contact them. Note that IP bans for abuse are usually of temporary nature and the error code would be 4xy.

it would be great to be able to suggest what he could do or look at...

It's the first time I see such an error description. I can only guess they use more than one server for load balancing and the balancer fails to hand your client over to any target FTP server so you could upload.

[ibedesign]

Thanks again, that is very insightful, and helps a lot.

In my first post I should have put in exact error description along with code....I only summarised it, sorry!

This is it exactly..

Status: Resolving address of enfieldps.ie
Status: Connecting to 80.93.20.129:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER enfieldftp
Response: 331 Password required for enfieldftp.
Command: PASS **********
Response: 530 User enfieldftp cannot log in.
Error: Critical error
Error: Could not connect to server

[ibedesign]

p.s. I was able to log on directly to the local host and upload the files individually earlier,
as the server administrator gave me temporary direct access.

This is obviously not ideal, as I am updating the site constantly, and as such need t upload additional/revised files regularily.

Hopefully I can meet him next week and try to get to the bottom of it with him.

Your help & advice today is much appreciated!

Thank You!

Iosaf

[yournerdness]

Hi

I signed up just to create a few posts to hopefully help others experiencing this issue

Problem
--------

->You cannot connect to ANY ftp server via filezilla or any other program
-> You get a 530 incorrect password error after every attempt despite using correct login info

Solution
--------

Go to %AppData%\Filezilla if you're on a PC and double check that the password is correct
Correct it if necessary and try to log in again..

Reason
--------
Bizarrely Encoded / Truncated (an expert on this subject ought to chime in)


So people after 2 days of on/off research I'm glad to have found a solution .. sure its a pain to modify this file each time but it helps a hell of a lot right now and I hope it helps you guys too ..