critical file transfer error?

[lynzeebelle]

Status: Starting download of /WONDROS/WONDROS-NIH-032018/Lyndsey/20180313_NIH One Million Stories Detroit_Mona Hijari.mp4
Command: cd "/WONDROS/WONDROS-NIH-032018/Lyndsey"
Response: New directory is: "/WONDROS/WONDROS-NIH-032018/Lyndsey"
Command: get "20180313_NIH One Million Stories Detroit_Mona Hijari.mp4" "/20180313_NIH One Million Stories Detroit_Mona Hijari.mp4"
Error: local: unable to open /20180313_NIH One Million Stories Detroit_Mona Hijari.mp4
Error: Critical file transfer error

This keeps happening to me but no one else in the company, they can all access the files but i cannot. What can I do?

[botg]

You are trying to download to a protected system directory.

[lynzeebelle]

Thank you! So they need to give me permission? My employer sends me files for work this way, so this is a problem on their end? Do I just tell them they need to give me permission or something?

[boco]

No. You just need to set a directory on the local side in FileZilla you have access to. In other words: Download to a local directory located inside your user profile and everything will work.

The sender of the files does not have anything to do with your problem. It's your local Operating System that protects certain system directories (such as the root directory that you're trying to use) from being written to by normal user accounts.

[lynzeebelle]

Amazing, thank you! Can you direct me to a thread that explains how to do this? Or will a simple google search help?

[boco]

Just navigate at the local side like you usually would in Finder (Mac) or the distro's file manager (Linux). The home directories are under /Users or under /home IIRC.