cannot log in

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beivve
500 Command not understood
Posts: 1
Joined: 2018-07-30 19:07
First name: jane
Last name: Shanahan

cannot log in

#1 Post by beivve » 2018-07-30 19:18

Status: Resolving address of janeshanahan.com
Status: Connecting to 50.62.70.1:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Error: Remote certificate not trusted.
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Delaying connection for 4 seconds due to previously failed connection attempt...
Status: Resolving address of janeshanahan.com
Status: Connecting to 50.62.70.1:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER janemshanahan@gmail.com
Response: 331 User janemshanahan@gmail.com OK. Password required
Command: PASS *******************
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

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boco
Contributor
Posts: 24360
Joined: 2006-05-01 03:28
Location: Germany

Re: cannot log in

#2 Post by boco » 2018-07-30 23:59

Please double-check your login credentials, as the server doesn't accept them. Contact server support if the problem persists.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

lsabenca
500 Command not understood
Posts: 1
Joined: 2018-07-31 16:20
First name: LUIZ CLAUDIO
Last name: AGUIAR
Location: São Paulo
Contact:

Re: cannot log in

#3 Post by lsabenca » 2018-07-31 16:32

try insecure login

User avatar
boco
Contributor
Posts: 24360
Joined: 2006-05-01 03:28
Location: Germany

Re: cannot log in

#4 Post by boco » 2018-07-31 18:24

Very unlikely.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

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