Embedded Paths to files not retrieving file

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bmxint
500 Command not understood
Posts: 2
Joined: 2019-02-13 22:12
First name: Allan
Last name: Woods

Embedded Paths to files not retrieving file

#1 Post by bmxint » 2019-02-13 22:29

Hi
FZ 0.9.60 beta

I have a user who gets graphics images from an ftp site I control using FZ Server.
When she creates the html page it renders perfectly to create this page. (For testing purposes lets assume the username and password are both GFX.

ftp://remote.bmxinternational.com.au/20 ... IVALS.html

She then copies that html page and pastes it into a marketing email and it fails.

When the html is resolved I see log messages like these

(000059)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> RETR /2019/SALT PLUS/saltplus_catalog-logo_sml-1.jpg
(000064)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> RETR /2019/SALT PLUS/Salt_Plus_Propeller_Pads_Clear_Titan.jpg
(000069)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> RETR /2019/SALT/SASE101-01-BLK.jpg
(000059)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 150 Opening data channel for file download from server of "/2019/SALT PLUS/saltplus_catalog-logo_sml-1.jpg"
(000064)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 150 Opening data channel for file download from server of "/2019/SALT PLUS/Salt_Plus_Propeller_Pads_Clear_Titan.jpg"
(000069)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 150 Opening data channel for file download from server of "/2019/SALT/SASE101-01-BLK.jpg"
(000067)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> RETR /2019/SALT PLUS/SaltPlus_bbset_mid.jpg
(000068)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> RETR /2019/SALT PLUS/SNBR301_ALL.jpg
(000067)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 150 Opening data channel for file download from server of "/2019/SALT PLUS/SaltPlus_bbset_mid.jpg"
(000068)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 150 Opening data channel for file download from server of "/2019/SALT PLUS/SNBR301_ALL.jpg"
(000069)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 226 Successfully transferred "/2019/SALT/SASE101-01-BLK.jpg"
(000069)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> disconnected.
(000059)14/02/2019 8:22:31 AM - gfx (10.0.0.129)> 226 Successfully transferred "/2019/SALT PLUS/saltplus_catalog-logo_sml-1.jpg"

Which is great.

However, when she pastes the html page into an email (or word) we get only the following (per image)
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> 230 Logged on
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> TYPE I
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> 200 Type set to I
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> PASV
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> 227 Entering Passive Mode (203,217,12,107,196,116)
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> CWD /2019/SALT/SASE101-01-BLK.jpg
(000091)14/02/2019 8:25:44 AM - gfx (10.0.0.129)> 550 CWD failed. "/2019/SALT/SASE101-01-BLK.jpg": directory not found.

and no images are retrieved.

Please excuse my poor formatting of this question. This is my first post on the forum and I am not familiar with all the tools.

Also, please excuse my ignorance of FZS. I only downloaded it recently and still getting my head around it.

My question is, when I paste the html into the email or word document, what do I need to do to make FZS retrieve the images just as it had for the original html page rendering?

bmxint
500 Command not understood
Posts: 2
Joined: 2019-02-13 22:12
First name: Allan
Last name: Woods

Re: Embedded Paths to files not retrieving file

#2 Post by bmxint » 2019-02-13 22:54

Thanks in advance for anyone reading this but I have found a work-around which seems to work brilliantly and only requires the original html page (already rendered) so my problem is resolved.

I just have to teach my graphics person how to embed the html instead of copy/pasting it :-)

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boco
Contributor
Posts: 24608
Joined: 2006-05-01 03:28
Location: Germany

Re: Embedded Paths to files not retrieving file

#3 Post by boco » 2019-02-14 07:00

Please don't use FTP links in marketing emails. Browsers and Email programs unfortunately have sh*tty FTP support, and Office uses the same sh*tty FTP support of the Internet Explorer.

If you have to provide a server for loading remote resources in Emails (which good Email programs block anyway), set up a web server and provide HTTPS links.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

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