Cannot access root directory - permission denied error

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donnapg
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Joined: 2019-04-10 23:19

Cannot access root directory - permission denied error

#1 Post by donnapg » 2019-04-10 23:22

I am using a managed wordpress site through GoDaddy.

I am trying to upload a file to the root directory.

I keep getting the following error:
Error: Directory /root: permission denied
Error: Failed to retrieve directory listing

I have tried to change the permissions but it does not work.

I have tried to find an answer but cannot.

Can someone help?

Thanks in advance.

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botg
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Re: Cannot access root directory - permission denied error

#2 Post by botg » 2019-04-11 12:35

You need to contact your server administrator or server hosting provider to request permission.

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