Error: Could not connect to server

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mouzonn
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Error: Could not connect to server

#1 Post by mouzonn » 2019-05-13 19:25

Hello

I've tried several times to connect to the server using FileZilla, but to no success. Could anyone assist. Please see screenshot attachment.
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Screen Shot 2019-05-13 at 1.37.25 PM.png
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botg
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Re: Error: Could not connect to server

#2 Post by botg » 2019-05-13 23:18

You're connecting using FTP to a non-standard port. Whatever service listens on that port isn't FTP (cf. RFC 959). Despite the service claiming to be SFTP, it isn't SFTP either (RFC 4253 is very strict on that).

Contact your server administrator or server hosting provider for assistance and have the server fixed.

kachii
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Re: Error: Could not connect to server

#3 Post by kachii » 2019-05-21 11:55

botg wrote:
2019-05-13 23:18
You're connecting using FTP to a non-standard port. Whatever service listens on that port isn't FTP (cf. RFC 959). Despite the service claiming to be SFTP, it isn't SFTP either (RFC 4253 is very strict on that).

Contact your server administrator or server hosting provider for assistance and have the server fixed.
Wow thanks, this is exactly the info I was looking for! Contacted the admins recently hope it gets fixed. Why do you think services claim to be SFTP though?

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botg
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Re: Error: Could not connect to server

#4 Post by botg » 2019-05-21 13:36

Polite answer: Because some clueless person typed these letters in this order without understanding what it means.

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boco
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Re: Error: Could not connect to server

#5 Post by boco » 2019-05-21 22:06

Maybe they use FTP over SSH and wrongly offer it as being SFTP?
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

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